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SHIPPING AND RETURN POLICY

We Follow 3 Different Shipping Services

1. Overnight service

2. Express Mail service

3. Normal service

We provide Overnight service from U.K to U.K and U.S to U.S we will ship your order with 2-5 days and the shipping charge of flat $150 is applied.

We provide the benefit of Express service from U.K to U.K, U.S to U.S and U.K to EUROPE, it takes 5-7 business days and cost is flat $100.

In Normal service it will take 7-12 days and will cost you flat $25.

There can be 1 to 2 days of delay because of weather condition, external barriers or recipient was not present at the time of product delivery. In such cases, we will inform the customers about the delay and provide them the estimated date of delivery.

Once the payment is successfully processed, we will send you the confirmation mail of your product along with the tracking information and shipping information. Tracking number for each order is provided upon request.

 

We will re-ship your order under following conditions

1. If the ordered product is not as per the description as on the site. In such cases, you need to contact our customer care executive as soon as you receive the product; we will re-ship your product after your complain.

2. Product derived to you is damaged or tampered. In this case, you can send us the confirmation by sending us the evidence such as photographs through mail. We will re-ship your product within next 2 days.

We are totally relying on our customers to provide us the correct information and accurate information for shipping their orders. In case, customer did not receive their product on time or do not received at all because of wrong address they have provided to us, for this they need to again place an order and pay for the fresh order.